Privacy Policy

Effective Date: January, 2024

DFW Limo (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.dfw-limo.com/ or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Pickup and drop-off locations

  • Flight details

  • Billing and payment information

  • SMS communication preferences

How We Use Your Information

We use the information we collect to:

  • Process reservations and payments

  • Provide limousine and chauffeur services

  • Send booking confirmations, ride updates, and service notifications

  • Communicate via phone, email, or SMS (with your consent)

  • Respond to customer inquiries and support requests

  • Improve our website, services, and customer experience

  • Send promotional messages if you have opted in

SMS Messaging & Consent

If you opt in to receive SMS messages from DFW Limo, we may send you text messages related to:

  • Reservation confirmations

  • Pickup and chauffeur arrival notifications

  • Airport transfer updates

  • Customer service communications

  • Promotional offers (if consented)

Message and data rates may apply. Message frequency may vary.
You may opt out at any time by replying STOP.
For help, reply HELP.

SMS consent is not shared with third parties for marketing purposes.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:

  • With service providers who assist in operating our business (payment processors, SMS providers like Nextiva)

  • To comply with legal obligations or law enforcement requests

  • To protect our rights, safety, or property

All third-party partners are required to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You may disable cookies through your browser settings.

Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Withdraw consent for SMS or marketing communications

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact US

  • If you have questions or concerns about these Terms:

    📧 Email: info@dfw-limo.com
    📞 Phone: 214-612-7006